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Privacy Policy

Please read the following to learn more about our privacy policy.

What this Privacy Policy Covers

This privacy policy ("Privacy Policy") covers the Visit Proof, LLC. ("Custody Companion" "we" "us" or "our") treatment of the personally identifiable information Custody Companion collects from users ("you" or "yours") when you use Custody Companion. This policy also explains:

  • The information we collect about you;
  • How that information may be used;
  • With whom the information may be shared;
  • How you may update the information you provide us;
  • How you may contact us; and
  • Your choices about the information.

By using Custody Companion, including but not limited to, https://www.custodycompanion.com ("Websites"), by using any of our computer or phone applications, including but not limited to iOS and Android mobile software applications, calling customer service, engaging with us on social media, interacting with us in any way, or utilizing any of our services (together with the Websites, the "Services"), you consent to be bound by this Privacy Policy in respect of the information collected about you via the Services.

This policy does not apply to the practices of companies that Visit Proof does not own or control, or to people that Custody Companion does not employ or manage.

Information Collection and Use

This Privacy Policy primarily concerns Personal Information, which deals with individuals, rather than organizations or businesses. "Personal Information" uniquely identifies an individual or can identify an individual by combining it with other data. It includes email addresses, phone numbers, and other information associated with the individual. The legal name and definition of personal information differs from jurisdiction to jurisdiction. Custody Companion will not use or share Personal Information other than as described in this Privacy Policy.

The Services collect Personal Information in a variety of ways, including but not limited to when you register for a Custody Companion account, when you use certain Custody Companion products or services, when you visit Custody Companion website pages, and when you enter promotions or sweepstakes or when otherwise using the Services.

Personal Information collected by us may include your name, e-mail address, postal address, birthdate, doctors, emergency contacts, certain health information, general usage metrics of the Services, your financial payment information, your profile, email communication history with Custody Companion, anything you submit to or post on the Websites, and other information associated with you or your organization, as well as other information that may or may not specifically identify you.

Information Collection Technology

For each visitor to our Websites, we may use various technologies, including "cookies" to automatically gather certain information pursuant to your use of the Websites, from your electronic device about your activities using the Websites. We may collect and store non-personally identifying information through cookies, and third-parties to profile user activity and preferences.

A cookie is data stored on your device that tracks non-personal information about you. When using the Websites, we may assign your device one or more cookies that enable us to improve the quality of the Websites and to personalize your experience.

Security

Your Custody Companion Account Information is password protected for your privacy and security. We follow generally accepted industry standards to protect the personal information submitted to us, and to protect against loss, misuse, or alteration of your information.

Because of the sensitivity of information stored on Custody Companion, Custody Companion uses not only industry standard SSL encryption to protect data transmissions, but also uses Transparent Data Encryption and Redaction to protect data during storage and access inside of our database.

California Residents

If you are a California resident, you may have certain rights with respect to your Personal Information including the right to know, the right to "opt-out", the right to have your personal information deleted, and the right to receive equal service and pricing.

Changes to this Privacy Policy

Custody Companion may amend this policy from time to time. We reserve the right to modify the Policy at any time without notice, so please review the Privacy Policy frequently. Your continued use of our Websites or Services after we have posted any policy changes indicates your agreement to the changes unless you notify us otherwise.

Contact Us

Contact Custody Companion at info@custodycompanion.com. On any email please include "Privacy" in the subject line.

Last Updated: September 2, 2024